Returns & Exchanges
At Troy Lee Designs, we are committed to your satisfaction and offer a 30-day return window for all unused gear in its original packaging. Please ensure all tags are attached and the items are in resellable condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided by the portal and securely package your gear to prevent damage during transit.
Ship It Back
Drop off your package at any authorized carrier location. We recommend keeping your tracking number until the return is processed.
Receive Your Refund
Once our warehouse inspects the items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing